Step 01
Audit and positioning
Mapped guest journeys from street discovery to repeat visits, then aligned brand voice with Birgunj's premium nightlife audience.
HospitalityNepal
+120% website traffic
Infinity Lounge
QR ordering system, brand refresh, and social growth program for Birgunj's leading café and nightlife venue. Order errors down 95%. Daily sales up 30%.
Context
The brief and challenge
What the client needed and what stood in the way before we shipped.
Live Scheduler: Strategy Call Alignment
Method
The approach
Four connected moves from audit to launch, each with a measurable outcome.
Step 02
Brand and UX refresh
Refined visual identity, menu hierarchy, and mobile-first layouts so the venue reads premium before the first order.
Step 03
QR ordering system
Shipped table-side QR flows that cut wait times, reduced manual order errors, and surfaced upsell paths during peak hours.
Step 04
Social growth and paid campaigns
Launched a content calendar tied to the local cultural calendar, with paid social targeting Birgunj dining and nightlife searches. Five local media mentions in six months.
Deliverables
The work
Screens, systems, and campaign assets shipped during the engagement.
Outcomes
The results
Metrics tracked from baseline through the first six months post-launch.
// RESULT_01
+0%
Website visitors
// RESULT_02
+0%
Daily sales
// RESULT_03
-0%
Order errors
// RESULT_04
+0%
Social followers
“GrowNexus did not just build us a website. They rebuilt how guests order, how we show up online, and how fast we can respond when the room fills up.”
Rajesh Koirala
Managing Partner, Infinity Lounge
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